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At Sydney Discus World Aquariums Online, we aim to provide the largest range of premium quality Aquarium products, along with providing helpful support and education to all Aquarium hobbyists. 

COVID-19 UPDATE: Our team are working hard to despatch orders on time, but deliveries are being delayed by some of our providers due to COVID-19.  Due to COVID-19 related service disruptions, it may take up to 60 business days to receive some dry goods and livestock (fish & coral).

Australia Post are experiencing delays in processing and delivering parcels due to a high volume of parcels in their delivery network. They are prioritising the delivery of medical & pharmaceutical essential items at this time. As a result of this, they are unable to guarantee our normal delivery times.

Australia Post have had to change the way they are processing deliveries, which means the parcel may not be scanned when it has been handed over to them or on its journey to you.

Delays are also due to extra measures taken at Quarantine, Customs and minor delays experienced by shipping providers. However, we will do our best to ship your order as soon as possible, and within our shipment timeframe.

For confirmed orders, please wait until you receive your Shipment notification email, which will contain your tracking number; signifying that your order is on its way

We appreciate your patience and understanding at this time and please be assured we are doing our best to get you your order, but it will take longer than usual.

Mail & Returns Address

Sydney Discus World Aquariums Online
PO BOX 317
Sydney Markets
NSW 2129
ABN: 48 168 151 942

 

Phone Support

Sydney Customer Service:

Phone:  02 8746 0115

Hours of Operation: Monday - Friday (10AM - 5PM AEDT), excluding Public Holidays.

 

Online Enquiries

For online order enquiries including delivery, returns, exchanges and technical issues, please contacting our Customer Service Team by filling out the online form below. We aim to answer your email within 24-48 hours.

Email: info@sydneydiscusworld.com

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